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This Privacy Policy describes how Global Link Asia Consulting ("Company," "we," "us," or "our") collects, uses, and discloses personal information when you visit our website and use our services. We are committed to protecting your privacy and ensuring the security of your personal information. Please read this Privacy Policy carefully to understand our practices regarding your personal information.
This Privacy Policy, referred to as the "Policy," is applicable to both you and all individuals, as defined below, who provide Global Link Asia Consulting with Personal Data or have their Personal Data collected, utilized, processed, retained, and/or shared by Global Link Asia Consulting in the context of our business operations and objectives.
We will periodically revise this Policy to align with our business requirements or to accommodate changes in relevant legal or regulatory obligations. All updates are available on our website: https://globallinkconsulting.sg/en/ (the “Global Link Asia Consulting Website”).
By maintaining your association with Global Link Asia Consulting after the publication of such amendments on the Global Link Asia Consulting Website, you will be considered to have accepted the updated Policy.
1. Principles for data and privacy protection
Our Policy is based on 3 core values and reinforced in our day-to-day operations. These principles governs internal interactions throughout the company and our relationships with our valued clients
- Transparency: We are transparent and honest about how we process personal data.
- User authority: You possess complete control over your data and can make necessary alterations at your discretion.
- Security: We employ a series of solutions to safeguard the personal data entrusted to us, upholding industry-leading security standards.
2. Overview of the Privacy Policy
2.1. Scope of the Privacy Policy
This Privacy Policy applies to all personal information collected by Global Link Asia Consulting through our website and services.
2.2. Definitions
In this Privacy Policy, the following terms have the following meanings:
- “Individual” (or “you”) means a natural person who accesses the Global Link Asia Consulting Website and/or uses our Services.
- “Personal data” refers to any information that identifies or can be used to identify an individual.
- "Third Parties" refers to individuals, entities, or organizations, or government bodies that are affiliated with Global Link Asia Consulting Services and Products
- "Service" or “Services” refers to the corporate services provided by Global Link Asia Consulting, including company incorporation, management, tax accounting services, bank account opening, and other support services.
- “Product” or “Products” refers to the products provided by Global Link Asia Consulting, including QuickBooks lisence, tax-accounting traning course and more.
2.3. Purposes for collection, use and disclosure of Personal Data
Global Link Asia Consulting shall exclusively gather, employ, and disclose Personal Data associated with an Individual when it is deemed reasonably essential for the specific objectives that justify such data collection, utilization, or disclosure. These purposes may encompass, but are not limited to the following:
We use your personal information to provide and deliver our Services, and Products and deal with administrative matters with relating to the product and/or services purchased and/or subscribed to by you
We use your personal information to communicate with you regarding our services, respond to your inquiries, and provide customer support.
With your consent, we use your personal information to send you marketing communications about our services, promotions, or events. You can opt-out of receiving these communications at any time
We may use and disclose your personal information to comply with applicable laws, regulations, legal processes, or government requests.
We conduct market research and customer satisfaction survey, for analytics, and reporting purposes to improve our services and understand user preferences.
We use your personal information to personalize your experience on our website and improve our services based on your feedback.
2.4. Collection of Personal Data
Global Link Asia Consulting gathers Personal Data from you through various methods and circumstances, including but not limited to the following:
You need to provide us with Personal Data when you visit our office for further consultation/call /access certain part of our websites/utilize our services and/or products.
We obtain information from external sources, including publicly available information or trusted third parties such as government site, social media platform for activities like background checks related to your association with us.
The information Global Link Asia Consulting collect may encompass personal details, phone numbers, residential address, email address, and other pertinent information required by governmental agencies. We gather this data at various stages, including but not limited to:
- When we engage with you as a customer or prospective customer.
- When you interact with our website or utilize our platform.
- When you use our services and/or products.
- When you opt-in to our email list.
- When you participate in surveys.
- When you voluntarily provide us with your information.
2.5. Automatic collection of personal information
In certain cases, Global Link Asia Consulting (“GLAC”) and our service providers use cookies and other tracking technologies to automatically collect specific types of information when you visit and interact with our online systems.
We use this information to personalize your online experience, optimize the customer journey, improve system performance, and accurately measure the effectiveness of marketing campaigns.
When you access and interact with our website, our system automatically records the following categories of information through Cookie technology and server logs:
- Consent management information: We record the consent status identifier and the detailed time (date, time) when you make a choice or change your settings regarding Cookie storage on our website.
- Session identification and access location information: We collect the referral source identifier, the start time of the access session, and the country or territory based on the device's IP address, for the purposes of system error diagnosis and IT security.
- Website Behavior and Interaction Journey information: We track the first page you reach upon entering the system, the list of pages viewed throughout the session, the last page visited before you leave, the specific page where you perform an interaction, the channel or Call-to-Action button clicked, and the total response time before that action is taken.
- Marketing Campaign Source Information: We record campaign tracking data, such as traffic source (Google, social media, or newsletters); marketing method (paid or organic); specific campaign name; ad keywords; and ad content format that directed the Individual/Business to our website.
- Voluntary information: We collect the name and personal email address, and only collect this information when you voluntarily and proactively fills in a newsletter sign-up form, a consultation request form, or a survey on our website.
2.6. Use of Personal Data
When we collect your Personal Data, we will only process it under the following circumstances:
a) To fulfill a contract with you.
b) To be in compliance with legal obligations.
c) To provide Services and/or Products
Please be aware that if you decide not to provide us with your Personal Data or withhold consent for its processing, it may hinder our ability to offer some or all of our services to you or address your other inquiries.
2.7. Sharing of your Personal Data
When we share your Personal Data, we will only do so in the following circumstances including but not limited to the following:
We share your personal information with third-party service providers that assist us in providing our services such as hosting, domain registration, payment gateways, and more
We send your personal data to governmental bodies, banks and external parties that are performing tasks on our behalf.
We share your personal information if required by law, regulation, legal process, or government request.
While delivering our services, the Personal Data we gather might be transferred to and processed by third parties located in different countries. In all such cases, Global Link Asia Consulting will ensure that the transfer of your Personal Data adheres to relevant legal requirements, and we will establish suitable safeguards
2.8. Security of your Personal Data
Global Link Asia Consulting will implement reasonable security measures to mitigate the risks of unauthorized access, collection, use, disclosure, copying, alteration, disposal, or similar threats to the Personal Data under our possesion.
2.9. Accuracy of your Personal Data
Any information voluntarily provided by you to Global Link Asia Consulting will be regarded as complete and accurate. While Global Link Asia Consulting will make reasonable efforts to verify the accuracy of Personal Data at the time of collection, you bear the primary responsibility and liability for ensuring that all Personal Data you submit to Global Link Asia Consulting is both complete and accurate.
It is your responsibility to periodically inform Global Link Asia Consulting of any relevant updates or changes to your Personal Data.
Global Link Asia Consulting shall not be held accountable for any incapacity to deliver services to you in the event that you do not ensure that the Personal Data you have provided to Global Link Asia Consulting is complete and accurate.
2.10. Retention of your Personal Data
We will only keep your data for as long as we maintain a business relationship with you and for a subsequent period when there is an ongoing business requirement or a legal obligation compelling us to retain it.
2.11. Consent
Global Link Asia Consulting obtains your consent by any of the following means:
a) Explicit provisions included in a contract, application form, and/or registration form that you sign or submit to Global Link Asia Consulting
b) You will be considered to have agreed and consented to our collecting, using, and/or disclosing your Personal Data in the manner and for the purposes outlined in this Privacy Policy.
You will be considered to have consented if you:
- (1) voluntarily provide Personal Data;
- (2) use or access the Global Link Asia Consulting Website(s) or network.
3. Miscellaneous
In any circumstance, Global Link Asia Consulting explicitly disclaims any liability to the Clients for losses of an indirect or consequential nature, including but not limited to special losses, loss of profits, loss of contracts, loss of reputation or goodwill, or other tangible or intangible losses. that a Customer may suffer on account of a breach of this Policy.
470 North Bridge Road, #05-12, Bugis Cube, Singapore (188735).
Unit 308, 3/F, Chevalier House, 45-51 Chatham Road South, Tsim Sha Tsui, Hong Kong.
90/14-17 Sathorn Thani Building 1, 8th Floor, North Sathorn Road, Silom, Bangrak, Bangkok 10500.
12th, Felix Alley Building, 151/1-2 Nguyen Van Troi, Phu Nhuan District, Ho Chi Minh City, Vietnam.
